Shipping Policy

At Vopi s.r.o., we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we handle order processing, shipping, and delivery.

Order Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or sales, processing times may be longer. You will receive a notification once your order has been shipped.

Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-10 business days.
  • Expedited Shipping: Delivery within 2-5 business days (additional charges apply).
  • International Shipping: Delivery times vary by destination and customs clearance.

Shipping Costs

Shipping fees depend on the destination, weight, and size of the order. Shipping costs will be calculated and displayed at checkout before you complete your purchase.

Tracking Your Order

Once your order has shipped, we will provide you with a tracking number via email so you can monitor the status of your shipment.

Shipping Restrictions

We currently ship to the addresses within the regions indicated at checkout. We do not ship to P.O. boxes or APO/FPO addresses.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Please check with your local customs office for more information.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact us immediately at:

We will work with the shipping carrier to resolve the issue as quickly as possible.

Changes to Shipping Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about shipping, please contact us:

  • Email: [email protected]
  • Phone: +420 733 528 900
  • Address: Nadrazni 1354, 592 31 Nove Mesto na Morave, Czech Republic