Payment Policy

At Vopi s.r.o., we aim to make your purchasing experience smooth and secure. This Payment Policy outlines the terms and conditions related to payments for products and services purchased on our website.

Accepted Payment Methods

We accept the following payment methods:

• Major credit and debit cards (Visa, MasterCard, American Express)
• Payments via Stripe
• Other payment methods as indicated during checkout

Payment Security

All payments are processed securely through Stripe, which uses advanced encryption technology to protect your payment information. We do not store your card details on our servers.

Payment Timing

Full payment is required at the time of purchase. Orders will not be processed or shipped until payment has been successfully received.

Order Confirmation

After completing your payment, you will receive an order confirmation email summarizing your purchase. Please review the details carefully and contact us immediately if you notice any discrepancies.

Failed or Declined Payments

If your payment is declined or fails for any reason, your order will not be processed. Please check your payment information and try again or contact your payment provider for assistance.

Refunds and Chargebacks

Refunds are processed in accordance with our Refund and Returns Policy. We reserve the right to dispute any fraudulent chargebacks and cooperate with payment processors to resolve payment issues.

Taxes and Additional Fees

Prices displayed on our website include applicable taxes unless otherwise specified. Additional fees such as customs duties or import taxes may apply for international orders and are the responsibility of the customer.

Contact Us

If you have any questions or concerns regarding payments, please contact us:

• Email: [email protected]
• Phone: +420 733 528 900
• Address: Nadrazni 1354, 592 31 Nove Mesto na Morave, Czech Republic