Privacy Policy – Vopi s.r.o.

At Vopi s.r.o. (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following information about you:

Personal Identification Information: such as your name, email address, postal address, phone number, and other contact details you provide when contacting us or filling out forms.
Technical Data: including IP address, browser type, operating system, and browsing behavior on our website (collected through cookies and similar technologies).
Usage Data: information on how you use our website and services.
Communications: any messages, inquiries, or requests you send to us.

2. How We Collect Your Information

We collect your data in the following ways:

Directly from you when you fill out forms, contact us via email or phone, or interact with our services.
Automatically through cookies and other tracking technologies when you visit our website.
From third parties when you have given consent for them to share your data with us (e.g., marketing platforms).

3. How We Use Your Information

Your personal data is used for the following purposes:

To respond to your inquiries, provide customer support, and fulfill your requests.
To process orders, deliver products, and manage accounts.
To improve our website, products, and services based on user feedback and behavior.
To send you marketing communications, offers, and updates, where you have consented to receive such information.
To comply with legal obligations and protect our rights.

4. Legal Basis for Processing (if applicable under GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Legitimate interests pursued by us, such as improving services and preventing fraud.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service providers and partners who assist us in operating our business (e.g., IT service providers, delivery companies).
Legal authorities or regulators if required by law or to protect our rights.
Third parties in the event of a business transfer such as a merger or acquisition.

All third parties are required to protect your data in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this Privacy Policy or as required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access and receive a copy of your data.
The right to correct or update inaccurate information.
The right to request deletion or restriction of your data.
The right to object to processing or withdraw consent.
The right to data portability.
The right to lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at the details below.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. International Transfers

Your data may be transferred and processed outside your country of residence, including to countries that may not have the same data protection laws. We take steps to ensure your data remains protected in such cases.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:

Vopi s.r.o.
Phone: +420 733 528 900
Email: [email protected]
Address: Nadrazni 1354, 592 31 Nove Mesto na Morave, Czech Republic

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.